In case you’ve never signed up for a hosting account or you are switching companies and the new one deploys an account management tool that you have not seen before, you may get bewildered about how to accomplish a particular operation in your account or on your desktop computer. That’s why, many hosting providers have created a knowledge base, which presents the most popular inquiries and difficulties related to the particular platform they use, instead of adding only some general info. This type of knowledge base will enable you to find the necessary info swiftly and effortlessly, so you will not have to invest both time and efforts on things that might require something as elementary as hitting a button or selecting a tickbox. Thus, not only can you get stuff done, but you can also get to know a ton of new and useful things, both about the way you can manage your account and about the way the hosting service works in general.
Extensive Online Documentation in Shared Hosting
Our shared hosting
packages include a detailed knowledge base where you can find information on all the complications that you might possibly bump into and their resolutions. You can become aware of how to set up and administer an electronic mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your mail client are accurate, but nonetheless you are unable to send email messages, for instance. We’ve tried our very best to be as comprehensive as possible and to encompass all possible options in order to save you time and effort and to provide you with different solutions for each single issue. The knowledge base features informative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, whilst if you want to browse the whole list of articles, you can go to the Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting
come with in-depth technical documentation where you will see info about all the features that our in-house created Hepsia hosting Control Panel comes with, along with solutions to various questions and issues that you might confront. All user manuals offer thorough explanations, so you will not need to worry about omitting something in case you’re intending to export a MySQL database, for example. The troubleshooting articles include a range of viable reasons for specific issues and the solution for each one of them, so if you are unable to send emails even though you have the correct SMTP server settings, for example, you can swiftly find out what the reason for this may be and correct the problem with two or three clicks in your email client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find applicable articles in each of its sections. If you would like to look through all help articles, you can use the Help menu, which is located in the top right corner of the page.