Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You’ll find nearly all the answers to your questions in the intuitive Help Center section incorporated into your Hosting Control Panel. It boasts a comprehensive database with regularly asked questions and detailed educational articles contributed by our qualified tech support staff.

  • Top quality support service
  • Educational Videos

  • If you would rather watch how a task is completed or how an issue is resolved, rather than just reading about it, check out our compilation of step–by–step video tutorials. They cover different issues and will help you quickly understand how to work with the Hosting Control Panel.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 customer care service with a 60–minute support ticket response guarantee. A group of competent techs will be at your disposal to attend to all the inquiries that you could have. During non–busy times, an answer will be provided within just 20 minutes.