1 hour ticket response
Quick assistance is our number–one responsibility and that’s why we have a team of competent technicians who are eager to offer a quick reply to any question that you might have. Simply post your tech support ticket from the Hosting Control Panel and we will reply back to you within one hour in the worst case scenario. Actually, we strive hard and aim for a 20–minute technical support ticket response time.
A Topflight Support Service
We’ve got a team of web hosting support engineers who will be happy to respond to all your questions whenever you are in need of support. Almost all our client service staff members have several years of experience in the Linux shared hosting sphere, which means that you can always rely on swift and exhaustive answers to your inquiries.
An Intuitive Help Section
To help you find a quick tip on how you can use a given feature, we have implemented a really user–friendly Help section in the Hosting Control Panel. You can search through a vast collection of web hosting account management articles and website management articles, have a peek at the F.A.Q. repository or check out our how–to video tutorials.