Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Reply Guarantee

  • Our crew of qualified professionals will do their best to answer to your service inquiries within about 1 hour. If, however, the situation you have encountered requires the help of the Admin =Dept,= we are going to send the ticket to the technician on duty and will post a reply to let you know.

  • Top quality support service
  • Qualified Tech Assistance Service

  • We give you 24/7/365 tech support through a turbo–fast ticketing program incorporated into your Control Panel. You can easily e mail us anytime about any of the programs that come installed in advance on your virtual server, which include the selected Linux OS version, the server admin panel and our in–house produced Hosting Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • In the Hosting Control Panel that is available for free with your virtual server, you will discover a content rich Help zone, that includes all that you should be informed on when taking care of your internet sites and programs. We have incorporated a range of how–to reports and video tutorials that illustrate the primary web site maintenance tasks in an easy to read fashion.